Warning: Late repayment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk

Pine Hill Associates Refund Policy 

You have a statutory right to a refund, regardless of the reason why.

It’s a simple process, to request a refund.

We will ask you to send us a copy of your phone bill which will need to show your telephone number, or your name and address to prove that you are the bill payer, it will also need to show any calls made to our service (our telephone numbers will start with 09) and then finally the cost of your calls to us.  (Network charges vary across telephone providers so we need to make sure that you are not out of pocket just because your provider has charged you more)

Please post a copy of your bill to Pinehill Associates Limited, FREEPOST PINEHILL.

Once we receive your refund request, we will attempt to confirm receipt via email, please allow up to 30 days for us to process the refund to you. All refunds are made in the form of a cheque, and are payable to the bill payer.

Should we fail to provide a refund to you within this time, please either contact us using the above methods, or if you feel that we failed to deliver on our commitment to you, you can make a complaint to us by following our complaints policy within our website.

Loans are available to individuals aged 18 years or over, written details available on request. Pinehill Associates Limited is a master broker, not a lending or banking institution. Loans cannot be guaranteed and all loans are subject to status. Terms and conditions apply.

Representative 582.82% APR : £1000 borrowed over 6 months would give you a monthly repayment of £281.24 total charge for credit £687.46 total amount repayable £1687.46

We or associated companies (including lenders and financiers) may use credit scoring and other automated systems to assess your loan application, make decisions on your loan application, and verify your identity. These systems include searching your records utilising credit reference agencies, your employers, fraud and money laundering prevention agencies and the electoral register as well as providing them with information. These agencies will add your details to their records, which may be seen by other organisations. Pinehill Associates operates a premium rate telephone service where calls to the service are charged at £3.00 per minute and will not exceed thirteen minutes and twenty seconds in duration, or £40.00 plus your phone company’s access charge. All calls to Pinehill Associates Limited may be recorded for training and monitoring purposes.

Pinehill Associates Limited is an appointed representative of Introjuice Limited which is Authorised and regulated by the Financial Conduct Authority FRN 734749.

Registered address, Pinehill Associates Limited, Minshull House, 67 Wellington Road North, Stockport, Cheshire, SK4 2LP. Company Registration number 11042702. Data Protection Reg No: ZA302616.
Phone Paid Services Authority registration number ORG838-84072-05278.